Privacy Policy

This privacy policy ("Privacy Policy") describes how we manage, collect, and use your personal information on highflyer-casino.com (“the Site”), provided by Ellipse Entertainment Limited, located at St Anne’s House, Victoria Street, Alderney GY9 3UF, Channel Islands ("Ellipse", “we”, “our” or “us”).

The Site and the services are offered by Ellipse as part of the open and regulated iGaming market conducted and managed by iGaming Ontario (www.igamingontario.ca/en).

Legal Authority and Regulation

In the course of providing the services:

Ellipse collects, uses, and discloses personal information on behalf of and as agent to iGaming Ontario.

Ellipse collects personal information in accordance with the Freedom of Information and Protection of Privacy Act (FIPPA), other applicable privacy laws, and under the authority of Ontario Regulation 722/21 made under the Alcohol and Gaming Commission of Ontario Act, and the operating agreement entered into between Ellipse and iGaming Ontario.

Scope of Platforms

Ellipse provides services on the Site through multiple channels (“Platforms”), including:

Websites
Mobile applications
Downloadable applications
Non-downloadable applications
Social media networks

All references to “the Site” in this Privacy Policy include all such platforms.

1. Collection of Personal Information

Personal Information means any data about an identifiable individual, as defined under FIPPA and related laws.

We collect personal information from:

a) Direct User Input

During registration: full name, date of birth, gender, address, ID, email, phone, etc.

Payment info: such as credit card (first 6 and last 4 digits) or bank account info.

Voluntary communication: chat, support requests, promotions, surveys, competitions.

Providing personal data is optional, but necessary to access services like registration, gameplay, and compliance (e.g. AML checks).

b) Automated Collection

IP address, browser/device data, OS, geo-location, usage logs, session IDs.

We use tools like Google Analytics under their Terms and Policies.

If you register using social accounts (e.g. Facebook), we may collect public profile info, friend lists, profile photos, etc.

d) Third-Party Sources

We may verify identity or financial background using external data providers (e.g., credit agencies, fraud prevention systems).

2. Cookies and Tracking

We use cookies to personalize your experience. Types include:

Strictly necessary cookies
Performance cookies (Google Analytics)
Functionality cookies (e.g. language preference)
Targeting/advertising cookies

For full details and disabling instructions per browser, visit www.allaboutcookies.org.

We also use pixels for affiliate tracking and marketing analytics.

3. Use of Collected Information

We use your data to:

Operate and manage your account
Verify identity and eligibility (age, jurisdiction)
Provide games, services, support, and communication
Process deposits and withdrawals
Comply with legal obligations (AML, responsible gaming)
Prevent fraud and ensure security
Conduct marketing (with your consent)

You may unsubscribe from marketing at any time by updating account preferences or emailing: [email protected].

We may share personal information with:

iGaming Ontario and regulators
Other players (e.g., multiplayer games)
Group companies and processors
Advertising networks and analytics providers
Payment providers, banks, credit agencies
Legal authorities (in case of fraud, criminal activity, etc.)
Buyers/investors in case of corporate restructuring

We do not sell your personal data.

5. Legal Basis for Processing

We rely on the following legal grounds:

Performance of contract (account operation, payments)
Legal obligations (e.g., regulatory audits, AML)
Legitimate interests (e.g., service improvement, analytics)
Consent (e.g., marketing communications)

6. International Transfers

As Ellipse operates from Alderney, your data may be stored or processed outside Ontario. Safeguards include:

Standard contractual clauses
Intragroup data protection agreements
Technical and organizational security measures

7. Data Security

We protect your data through:

SSL encryption
Firewalls and intrusion detection
Access controls and authentication protocols
Regular security assessments and audits

In case of a data breach, we will notify iGaming Ontario and affected individuals as required by law.

8. Minors

The Site is not intended for users under 19 years of age. If we learn that someone under 19 has submitted personal information, we will delete it unless legally required to retain it.

9. Data Retention

We retain your personal data for up to 7 years after the end of your relationship with us, unless required longer by legal or risk management obligations.

We may retain anonymized, aggregated data indefinitely for research or analytical purposes.

10. Your Rights

You may request:

Access to your personal data
Corrections or deletions
Restriction of processing
Data portability (when applicable)
Objection to marketing
Withdrawal of consent

To exercise your rights, email us at [email protected] or contact our Privacy Officer at [email protected].

11. Third-Party Links and Public Forums

We are not responsible for privacy practices on third-party websites or public forums (e.g., chat rooms). Use caution when sharing personal information.

12. Policy Updates

This policy is Version 6, last updated on May 13, 2025. Future changes will be posted on the Site or communicated directly if significant.